Shipping policy

We ship within 1-3 days of receiving an order (usually closer to 1 day).

Please be sure that the address given is accurate, and includes your street name and number - company name is only required if shipping to a commercial address. International orders require a valid phone number.

Domestic packages that go more than 1 week without a tracking update will be presumed lost in the mail and refunded or reshipped as buyer prefers. Any international packages can be delayed in customs without warning for 2 weeks or more. After 1 month without a tracking event, we will reship or refund a missing order (as you prefer). We do not open inquiries through the postal service - experience has shown this to be futile.

For international orders, VAT and other import, brokerage, and handling fees may be applied and invoiced by your local courier. These are the responsibility of the recipient.

Fees vary by country, carrier, and order value, ranging from less than $10 to several $100, with couriers like UPS and DHL charging more than regular postal service. Please research this topic before placing an order to avoid expensive surprises.